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Last Updated: 02/03/2026

Gianni Creative Studio (“we”, “us”, “our”) is committed to protecting your privacy and personal information.

This Privacy Policy explains how we collect, use, store and protect personal information in accordance with the Protection of Personal Information Act, 2013 (“POPIA”) of the Republic of South Africa.

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By engaging our services or using our website, you agree to this Privacy Policy.

1. Information We Collect

We may collect and process the following information:

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1.1 Business & Contact Information

  • Full name

  • Company or lodge name

  • Email address

  • Telephone number

  • Billing information

 

1.2 Project-Related Information

In the course of providing safari production services, we may collect:

  • Guest consent confirmations

  • Staff names or roles

  • Brand documentation

  • Marketing briefs

  • Access permissions for lodge property

 

We do not intentionally collect sensitive personal information unless required for project execution and agreed upon in writing.

 

1.3 Website Data

When visiting our website, we may collect:

  • IP address

  • Browser type

  • Pages visited

  • Time spent on site

  • Referral source

 

This data is collected through standard website analytics tools.

2. How We Use Your Information

We use collected information to:

  • Provide and manage production services

  • Issue invoices and process payments

  • Communicate regarding projects and scheduling

  • Deliver final content

  • Improve our website and service offering

  • Send industry insights or marketing communications (only where consent has been given)

 

We do not sell, rent or trade personal information to third parties.

3. Payment Information

All payments are processed via secure banking methods.

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We do not store credit card details. Any payment information collected is used solely for invoicing and accounting purposes and is handled in accordance with standard financial security practices.

4. Storage & Security

We take reasonable technical and organisational measures to protect personal information against:

  • Loss

  • Unauthorised access

  • Misuse

  • Disclosure

 

Information may be stored on:

  • Password-protected computers

  • Encrypted cloud storage platforms

  • Secure accounting software

 

We retain personal information only as long as reasonably necessary for business, tax and legal compliance purposes.

5. Sharing of Information

We may share necessary information with trusted third parties strictly for business operations, including:

  • Legal advisors

  • Licensed music providers

 

All such parties are required to maintain confidentiality and handle information responsibly.

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We do not share personal information for unrelated marketing purposes.

6. Photography & Filming of Individuals

As a safari production studio, we may film or photograph:

  • Lodge staff

  • Guests

  • Brand representatives

 

It is the Client’s responsibility to obtain appropriate guest permissions and model releases where required.

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We are not responsible for failure to obtain consent from individuals present at the lodge during production.

7. International Transfers

If content or data is stored using international cloud-based platforms, we ensure that reasonable data protection standards are in place consistent with POPIA requirements.

8. Your Rights Under POPIA

Under South African law, you have the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Object to certain processing activities

  • Withdraw consent for marketing communications

  • Request deletion where legally permissible

 

Requests may be directed to:
hello@giannicreative.com

 

We will respond within a reasonable timeframe as required by law.

9. Cookies & Website Tracking

Our website may use cookies and analytics tools to:

  • Monitor website performance

  • Improve user experience

  • Understand visitor behaviour

 

You may disable cookies in your browser settings if preferred.

Agreement to Policies

By booking or working with Gianni Creative Studio, you agree to our Terms & Conditions, Privacy Policy, Refund Policy and Intellectual Property Policy. If you have any questions or concerns, please reach out before confirming your production project.

Questions? Let’s Chat

We’re here for you! If anything is unclear or if you want to chat about the process, feel free to contact us:

Email: hello@giannicreative.com
Phone/WhatsApp: 083 601 9330 (Josh) / 072 775 2810 (Shelby)

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